This Communication Skills course has been designed to give the learner skills which will enhance their development potential on a personal and professional level. It can be combined with other appropriate courses such as Presenting with Impact and Performance Conversations. Communication Skills gives the learner a solid foundation to develop their interpersonal skill set. Communication Skills will complement many other FLS courses so take a look at others in the library Look out for the comprehensive Foundation in Management Skills course which combines 6 essential courses for learners looking to thrive in management roles.
Upon completing this course, learners will be able to:
Describe the role mindset plays in effective communication.
Tailor your communication style to suite your audience and the situation.
Explain the importance of flexing our behaviour to build rapport.
Identify your personal conflict style management preference.
Course Length: 20 mins.
Course Tutor: Self taught.
For more information on communication theory click here.
This course is also included in Foundation in Management Skills
- Lectures 1
- Quizzes 0
- Duration 10 weeks
- Skill level All levels
- Language English
- Students 0
- Assessments Yes